Everyday Assertiveness: Develop a More Assertive Style for Life and Work
Our unique 8 week program combines training with ongoing support from a personal assertiveness coach.
If you find it difficult to make yourself heard at work or feel overlooked in your personal life this course is for you! The activities and assignments throughout the course will help you to develop the confidence and skills you need to make a positive, lasting impression and achieve your goals. You will be supported throughout the course by an online assertiveness coach who you can contact by email at any time. Your coach will help you to maintain focus, put your new skills into practice, as well as identifying and challenging barriers to your new, more assertive relating style.
Ben Franks, Assertiveness Coach
Whether in the workplace or in our personal lives, assertiveness has a number of benefits. Not only does it allows us to build happier and more successful relationships but we are much more able to reach our goals and support others fully. In the workplace, assertiveness may make the difference between achieving a productive and supportive
working environment or struggling with overwork, anxiety and lack of progression.
Dainow and Bailey (1988) describe assertiveness as the art of being confident and having clear, honest and direct communication, whilst respecting other people.
Underman Boggs (2003) identifies four components of assertive behaviour:
- Being able to say no
- 2.Asking for what you want
- The ability to appropriately express thoughts and feelings
- Being able to initiate, continue and terminate interaction.
Assertiveness is not about personality, scoring points, winning at the expense of others, or manipulating people – all of which are aggressive behaviours. Nor is it associated with inwardly being angry whilst doing nothing, or justifying and apologising – all of which can be seen as passive behaviours.
Assertiveness is about acting positively, being open and honest, listening, expressing feelings and ideas and making decisions. Being assertive offers the potential to acquire feelings of control, increased confidence and improved self-esteem. However, it can often be a vicious circle – if we are lacking in confidence and self-esteem we may find it more difficult to be assertive.
It is important to recognise that assertiveness is a learned behaviour and so, to be successful, it requires practice. It is also important to acknowledge that assertiveness does not mean always getting what one wants, and that there might be a need for compromise. One person’s rights should not be protected at the expense of those of another.
Study topics include: effective communication; confidence and assertiveness; self-limiting beliefs and negative self-talk cycles; congruence and rapport; work and assertiveness; body image; dealing with anger; how to say ‘no’ and mean it.
Module 1: Recognising and Understanding Communication Styles: passive, aggressive, passive-aggressive and assertive communication styles. What does your non-verbal communication say? Giving and receiving feedback. Exploring the origins of your relating style.
Module 2: Managing Your Stress Barrier: understand how stress may become a barrier to achieving your goals; explore effective methods of managing stress; explore the importance of strong relationship skills; learn how to use a range of assertiveness techniques; active listening.
Module 3: Stepping Out of Your Comfort Zone: explore the importance of self-belief, learn about the beliefs that can help you to achieve success, explore the idea of a comfort zone, learn how to use affirmations effectively.
Module 4: A Whole Life Approach: explore key assertiveness skills, develop more strategies that allow you to change the way you think about problems, learn more about the holistic approach to well-being.
Enrol now and begin studying within two hours.
Summer offers run until 30th October – only £130 -(normal price
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